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Payment Terms & Conditions
Deposits and Payments can be made by cash, check or credit card.
A minimum of 50% of the memorial cost, plus sales tax and foundation is required before we will proceed with the order.
With the deposit to Riverview, we will process your order, order the memorial and provide artwork proof showing a scaled drawing of the lettering and design. NO artwork or memorial will be ordered without a deposit.
A signed approval is required before we put any memorial into production
Upon acceptance of a signed approval of artwork Riverview will expect payment in full for the remaining balance.
Once memorial is completed in production and manufacturing Riverview will deliver to the location of installation (home or cemetery), pending completion of footer and weather conditions.
If memorial is completed and ready for installation with no footer, your memorial consultant will contact your family for a private viewing at our delivery and receiving area.
Riverview Monument Co. will photograph the memorial in the place of installation and send a photo via e-mail to the purchaser.
After the 3 day waiting period, and prior to the memorial being produced by the manufacture, 25% of the contract subtotal minus the footer cost and sales tax will be held as a processing fee, with the balance thereafter refunded. Once the memorial is in production by the manufacturer, NO REFUNDS will be distributed, Sales Tax and Foundation cost are again NON- REFUNDABLE.